You can book an appointment by:
- Ringing the surgery
- Calling into the surgery
- Online via Patient Access
Appointments are available up to 4 weeks in advance. Every effort will be made to obtain the doctor of your choice but this may not always be possible. All of our doctors have full access to your records and will be able to deal with your problem.
Telephone lines are always busy first thing of a morning so unless you have a problem that requires immediate attention please call later on in the day when we are not so busy.
Extended hours are currently only available at the Moss Lane surgery. Please use the intercom system to gain access to the building. If you need to cancel your appointment please ring the surgey the day before your appointment as our telephone system is diverted to Urgent Care 24.
What is eConsult?
We have introduced a new service called eConsult. This allows patients who are currently registered at the practice to consult with a GP electronically, and offers alternatives to calling or coming into the surgery for common, more minor problems. Using this service you can also access self-help content, alternative options available to you e.g. pharmacy, symptom checkers, access to 111 clinicians and as already mentioned, the ability to consult remotely with a GP.
Using this feature will require you to complete an online questionnaire related to your problem / condition. This information will then be passed onto one of our clinicians and the practice will contact you with feedback by the end of the next working day.
Need Administrative Help?
If you require help with administrative requests such as test results, sick notes, referral letters and medical reports then you can use this service
PLEASE NOTE THIS SERVICE IS ONLY AVAILABLE TO PATIENTS WHO ARE REGISTERED AT THE PRACTICE AND YOU MUST BE 18 YEARS OLD OR OVER